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On May 28, 2018, BCLC implemented a change to the maximum same day payout for Keno from $1,000 to $2,000.
With this change, Lottery Retailers have been provided the option to pay any Keno ticket winnings up to $2,000 within 24 hours of the Keno win. PlayNow.com Keno wins between $1,000 and $2,000 will be deposited into the winner’s account on the same day.
This change supports an enhanced winning experience for Keno players while providing convenience when claiming their prize winnings.
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FAQ:
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What is the mandatory prize payout amount lottery retailers have to pay winners?
BCLC retailers must pay players for all prizes of $200 or less.
If a ticket is validated and a retailer does not pay the prize between $200.01 - $2,000, can the
player validate the same ticket at another location for prize payment?
Yes, if the retailer chooses “NO – CAN’T PAY” the player can validate the same ticket at another
location for prize payment.
What happens if a retailer attempts to validate prizes of $2,000.01 and over?
BCLC retailers are not given the option to pay prizes of $2,000.01 or over. Players are encouraged to contact Customer Support center at 1-866-815-0222 for the nearest BCLC RPP location or BCLC Office to claim their prize.
Why has BCLC decided to increase the optional prize payout amount for Keno to $2,000?
BCLC has increased the optional same day prize payout amount on Keno to $2,000 to align with the process for other lottery products and to allow retailers to offer a higher prize payout to enhance player convenience.